At untangle.by.eg, we are committed to providing exceptional service and ensuring a positive experience for our clients. Please review our refund policy to understand our terms regarding refunds, cancellations, and rescheduling.

Clients may reschedule appointments up to 24 hours before the scheduled time without incurring any charges. Please visit your booking page on the website directly to make any changes.

Rescheduling requests made less than 24 hours before the appointment cannot be accommodated. In such cases, you will be required to attend the scheduled session, as refunds or credits will not be issued.

Clients who do not attend their scheduled appointment will not be eligible for a refund or credit under any circumstances.

Please note that once a payment is made for services scheduled or rendered, no refunds will be issued under any circumstances. This includes cases of cancellations, no-shows, or dissatisfaction with the service.

If you have concerns about the quality of the service provided, please contact us directly to discuss your experience. While we are committed to addressing any issues, refunds will not be issued.

Any fees associated with payment processing are non-refundable.

While our policy is generally strict, we may consider exceptions on a case-by-case basis in extraordinary circumstances. Please reach out to us for any special considerations.

By booking an appointment with untangle.by.eg, you acknowledge and agree to our no-refund policy. If you have any questions or require further clarification, please contact us directly.